Effective Date: 01-12-2024

At WishYourLove, we are committed to delivering your orders promptly and securely. Please review our shipping policy to understand the delivery process and expectations.

1. Shipping Options and Delivery Times

We offer the following shipping methods:

• Standard Shipping:

  • Delivery Time: 5-7 business days
  • Cost: Free for all orders

• Cash on Delivery (COD):

  • Delivery Time: 5-7 business days
  • Cost: Additional ₹40 for COD orders

2. Order Processing Time

• Orders are processed within 1-2 business days after confirmation.
• You will receive a confirmation email with tracking details once your order is shipped.

3. Shipping Coverage

We currently ship across India. Delivery times may vary based on location, especially for remote areas.

4. Tracking Your Order

• Once your order ships, you’ll receive a tracking number via email.
• You can track your order on our website or the courier partner’s tracking portal.

5. Delivery Guidelines

• Ensure that the delivery address and contact information provided are accurate.
• Orders will be delivered to the address specified during checkout.
• If you are unavailable at the time of delivery, the courier may attempt redelivery or contact you.

6. Shipping Delays

While we aim to deliver on time, delays may occur due to:

• Weather conditions
• Public holidays
• High order volumes during festive seasons

If your order is delayed, please contact us at mail@wishyourlove.com.

7. Lost or Damaged Packages

If your package is lost or arrives damaged:

• Contact us within 48 hours of receiving the order.
• Provide your order number and photos (if applicable).
• We will investigate and offer a replacement or refund based on the outcome.

8. Contact Us

For any shipping-related questions or concerns, please reach out to:

• Email: mail@wishyourlove.com
• Phone: +91-9266990269

Thank you for shopping with WishYourLove! We’re dedicated to providing a seamless and reliable delivery experience.